The support section will help you solve any problems
that may arise with our products
| General Issues: | info@reskit.com.ua |
| Wholesale Department: | sales@reskit.com.ua |
| Claim Resolution: | claims@reskit.com.ua |
| For cooperation inquiries: | marketing@reskit.com.ua |
| For technical information on a possible product: | productdevelopment@reskit.com.ua |
General Issues
If you have lost or damaged any part of your product, or the product is missing some parts, which should be there, please contact us by writing
a letter to claims@reskit.com.ua
If you stumbled upon any non-existent web pages or broken links, or you just cannot find what you are looking for, contact the webmaster
by sending an email to info@reskit.com.ua
If you are looking for instructions for a particular product, simply enter the catalog number of that product (for example, RS48-0001)
in the search box at the top of the site.
Please note that if there is no instruction on the product page, this means that this product does not have any instructions.
This is usually because the product does not need them, or instructions are missing due to the age of this product.
How to add your work with Reskit Accessories in the Combat Giraffee Fan Club section?
You can:
- send us an e-mail: smm@reskit.com.ua with a photo and a description of the work.
ResKit is a Ukrainian manufacturer of high quality aftermarket accessories and kits for scale plastic models, specializing in finely detailed resin and 3D printed parts. Our catalog includes aircraft and helicopter wheels, exhaust nozzles, air intakes, cockpits, wheel bays, landing gear, weapons, figures, diorama accessories, and selected plastic model kits in popular scales.
Most ResKit accessories are produced in the most common modeling scales, such as 1/72, 1/48, 1/35, 1/32 and others, depending on the subject. This allows modelers to find suitable upgrade sets for both compact builds and large, high detail projects, including aircraft, helicopters, armored vehicles, and dioramas.
Yes, most ResKit accessories are developed for particular kits and manufacturers, which are always indicated in the product description (for example, “for Tamiya kit”, “for Hasegawa kit”, “for Revell kit”). When choosing a set, we recommend checking the kit manufacturer, version, and scale to ensure full compatibility with your model.
You can order directly through the official ResKit online store, which offers worldwide shipping and a full catalog of available products. Payments can be made via PayPal and bank cards (Visa/MasterCard) using secure online processing services, as described on the Delivery & Payment page of the website.
Yes, ResKit ships orders worldwide from Ukraine via international postal and courier services. Delivery times vary by region, but typical shipping to many countries, including the United States, falls within standard international timeframes of about two weeks from dispatch, depending on postal conditions.
All ResKit products are based on carefully researched 3D designs and undergo multiple stages of testing and quality control before release. We also closely monitor feedback from modelers and reviewers around the world, continuously refining our production processes to provide sharp detail, accurate shape, and reliable fit.
If your parcel arrives damaged or an item is missing, please contact our support team with your order number, photos of the issue, and a short description. On the “About Company / Contact Us” page you will find dedicated email addresses for general questions, wholesale, claims, and cooperation, including claims@reskit.com.ua for product issues.
New product releases, large updates, and news are regularly published on the ResKit website in the News section and via official social media channels. You can follow our updates on the site, as well as on platforms like Facebook, Instagram, and X (Twitter), to be among the first to see new accessories, model kits, and special announcements.